Technical Assistance

Product replacement or repair is carried out after the corresponding technical evaluation performed by Kraper's technical team.

If you encounter any problems, please contact us by filling out the form below.

To facilitate the identification and correction of the fault, you can include the following images: (Not required)

1- Image of the equipment's identification plate;

2- Product image showing the installation area;

3- Image of the affected area of the equipment (if any);

4- Additional videos and/or photos that you deem relevant for understanding the problem.