Customer Portal

This is an area exclusively for customers!

Register to enter.

Access

What you will find on the customer portal:

Gain exclusive access to documents such as datasheets, installation manuals, warranty terms, and more. Also, get access to reseller forms, first-hand news, and Kraper updates.

How to be ready to resell Kraper products?

Understanding the needs of the end customer.

Knowing the specifications such as power, voltage, and model is important.

Question what the application will be and whether it will be internal or external.

Specify if it needs to meet any specific standard.

Learn how to register to gain access to the customer portal:

01

Click on the link

02

Fill in the required information.

03

Please wait for confirmation contact.

04

Done! You will have exclusive access to our customer portal.

FAQ (Frequently Asked Questions)

Ask your questions here.


  • A kraper fornece datasheet?

    Yes, if the customer requests the datasheet for a standard item, we send it at the time of the quote. For special items, we send the datasheet after order confirmation so that the customer can approve it. The datasheet is also available on the customer portal for those who have registered and been approved.

  • Does Kraper provide dimensional design?

    Yes, for medium voltage orders. After order confirmation, we send the document to the customer for approval.

  • What do single-phase and three-phase mean?

  • Single-phase transformer: It consists of two windings that form a set of coils, one primary coil, which receives the higher voltage, and a secondary coil, which provides the lower voltage. Both are installed on the same ferromagnetic core.
  • Three-phase transformer: It consists of three windings in the primary and three in the secondary, forming a set of three coils, installed on a core. The coils of this transformer can be connected in Y (star) or (delta).